Review by julade
September, 20 2010
Pros: none they suck!!
Cons: monthly service charge, rude and immature employees, unexplained overdraft fees.
Review by owlie77
February, 27 2010
Pros: I cannot think of a one that isn't offered by a better bank.
Cons: See above review.
Review by tysfam4
September, 16 2009
Pros: Open Saturdays
Cons: See above
Review by kh105000
April, 13 2009
Pros: I have nothing good to say.
Cons: It appears long-term customers are not valued.
Review by romoal123
February, 04 2009
Review by artemis8
September, 28 2007
Pros: lots of products, including free checking and free online bill pay and online banking
Cons: don't mind charging fees, interest rates on savings pretty low
Review by biocliff
February, 10 2007
Pros: Many locations in the Kansas City area.
Cons: They can't seem to put money in the correct accounts. Employees need better training.
Review by mirandapanda
April, 06 2003
Pros: Convenient locations
Cons: Unreliable account information, sporadic credit card bills
Review by stlrydn
May, 31 2002
Pros: Bank locations all over the metro area.
Cons: Not very good customer service
Review by njtigger82
September, 08 2001
Pros: They are building banks all over the place
Cons: undisclosed fees, cold atmosphere, etc
Review by abbeycat
August, 21 2001
Pros: The online banking is very nice....
Cons: but, to actually bank here, is a nightmare!
Review by jeankat
July, 08 2001
Pros: Free checking, 24-hour automated service to check account balance
Cons: Read my review
Review by SmokeyTamoaka
July, 05 2001
Pros: It is close to my house.
Cons: We can't afford to keep losing money for no reason.
Review by squara
June, 05 2001
Pros: Free checking, nice employees.
Cons: Direct deposit issues.
Review by Scuba_Steve
December, 09 2000
Pros: products, customer service
Review by Linds81
November, 29 2000
Pros: free checking, friendly people
Cons: Internet transfers can be tricky
Review by Bungleicious
July, 14 2000
Pros: decent, effecient customer service, minimal fees
Cons: somewhat lacking in locations, but I see more ATMs all the time
Review by JMackz1
July, 10 2000
Pros: Free checking
Cons: no interest earned
Review by dgreenbaum
July, 08 2000
Pros: On-Line Banking, Branch employees
Cons: Customer Service via the phone is unacceptable
Review by KCFemme
June, 10 2000
Pros: Learned my Lesson about balancing checkbooks
Cons: Customer Service, "Lost" Money
Review by howdygirl
May, 26 2000
Pros: free checking, 24 hr automated service